Shipping Policy
Shipping & Returns Policy
Return Policy
You can initiate a return within 45 days of purchasing your order.
A 25% restocking fee applies unless:
- The item is defective or stops working within the return window
- The item arrives damaged
- You received the wrong item, model, or color
- The item is not as described
- You never received it due to carrier issues (depending on your policy)
Return costs are completely free. We will provide a QR code for completing your return—no postage or packaging costs are required.
Return Tracking & Delivery
Your return will come with a tracking number identifiable via FedEx. You can check the status and location at FedEx.com.
Return inspections can take up to 7 business days once received, depending on order volumes. You will receive an email notification regarding your return approval.
We reserve the right to reject or deny a return.
We do not accept returns for orders less than $20.
Exchanges
Exchanges are free and can take up to 5 business days to process. A separate tracking number will be provided for the exchanged item.
Refunds
For defective, incorrect, or broken products, a return must be submitted and delivered before a refund can be issued.
Refunds for returned items may take up to 21 business days, though they may arrive sooner.
Shipping Information
We ship via a third-party courier. While we aim to deliver your package on time, we cannot control for delays.