Shipping Policy

Shipping & Returns Policy

Shipping & Returns Policy

Return Policy

You can initiate a return within 45 days of purchasing your order.

A 25% restocking fee applies unless:

  • The item is defective or stops working within the return window
  • The item arrives damaged
  • You received the wrong item, model, or color
  • The item is not as described
  • You never received it due to carrier issues (depending on your policy)

Return costs are completely free. We will provide a QR code for completing your return—no postage or packaging costs are required.

Return Tracking & Delivery

Your return will come with a tracking number identifiable via FedEx. You can check the status and location at FedEx.com.

Important: Your order is not officially returned until the tracking status shows "Delivered" by FedEx.

Return inspections can take up to 7 business days once received, depending on order volumes. You will receive an email notification regarding your return approval.

We reserve the right to reject or deny a return.

We do not accept returns for orders less than $20.

Exchanges

Exchanges are free and can take up to 5 business days to process. A separate tracking number will be provided for the exchanged item.

Refunds

For defective, incorrect, or broken products, a return must be submitted and delivered before a refund can be issued.

Refunds for returned items may take up to 21 business days, though they may arrive sooner.

Shipping Information

We ship via a third-party courier. While we aim to deliver your package on time, we cannot control for delays.